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Upgrading to the Ceton InfiniTV 4

November 22, 2010

This weekend I upgraded out Media Center PC to the Ceton InfiniTV 4 muti-stream CableCard OCUR tuner. This replaced the dual internal ATI TV Wonder OCUR CableCard tuners that we had had since CableCard tuners fist became available for Windows Media Center about 3 1/2 years ago.

The install of the Ceton tuner went relatively smoothly. It wasn’t recognized in the first PCI express slot I put it in, but when I moved it to a new slot the system recognized it just fine. Perhaps it just wasn’t seated correctly in the first slot. In any event, the diagnostic application that installed along with the Ceton drivers identified that the card was not being recognized, which was helpful.

Once installed, I put in a Motorola multi-stream Cable Card from one of the old ATI tuners in the new Ceton card and call Comcast to get it paired to the new card…

Comcast “technical specialists” are still unfamiliar with the concept of a CableCard tuner in a PC and I had to fight off being transferred to “Internet” support. Then they took all my information and informed my that a technician would need to come out to pair the card. A spoke to a supervisor who indicated he had no discretion in the matter—that this was policy, albeit one he could not give any rationale for.

Luckily, there was a slot open next morning (Sunday) and the technician came out and got the card paired with just a phone call—the technician could not understand why this wasn’t done over the phone with me yesterday saving everyone involved a hassle.

In fact, the technician may just buy my old ATI cards, having two Xbox 360s at home himself.

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